The Mutual Exchange Process - Your Step by Step Guide
Step One - Find a swap
Visit the House Exchange website regularly to view all your
Choose a suitable property. View at least twice and ask questions,
as this will be your new home.
Ask your landlord for permission to exchange.
Step Two - You have found a swap...what happens
- All tenants are required to complete a mutual exchange form.
Ask your landlord for details.
- Return the above completed form to your landlord.
Step Three - Your Landlord has received your
application... what happens next?
- They will let you know, in writing, within 42 days if your
application has been approved or refused.
- They may refuse your home swap
application on the grounds set out in Schedule 3 of the 1985
Housing Act & Section 15 of the 1988 Housing Act. They
will advise you in writing on what grounds we have refused your
- They may also impose a condition that you correct a tenancy
matter before permission to move is granted. They will check if any
alterations you have made and had been approved with landlords
Step Four - Your application has been accepted, what
They may carry out the following visits:
First visit - Property Inspection
- They will assess the condition of your home, for any damage or
alterations you may have made. Please ensure you ask for landlords
consentpriorto undertaking any works to your home.
- They will discuss any items you may be leaving or taking with
- They will discuss any tenancy matters and any rent
Second visit - Health & Safety checks.
- They will complete a thorough health & safety gas and
- Any remedial work should be carried out prior to your
Third Visit - Energy Performance
- From the 1st October 2008 it became a legal
requirement for social landlords to provide an Energy Performance
Certificate (EPC) on change of a tenancy. They may arrange for an
Energy Assessor to contact you for an appointment to complete an
EPC prior to your move. If you have moved in after October, it may
not be necessary to complete another as the (EPC)
certificate is valid for 10 years.
Step Five - Following the
- You are advised to check the rent of your new home and type of
tenancy you will hold with your landlord. You may lose your 'Rght
to Buy', or may not have the 'Right to Acquire'.
- Following the visit, a property report will be sent to your
exchange partner to sign and return. It is important to inspect
your proposed exchange a few times as you will be accepting 'as
seen.' Ask questions as this will be your new home.
- They will check your rent account and any look at any
conditions we have asked to be put right. A clear rent account
- We will confirm the health & safety checks are pass or
Step Six - Your landlord reviews all
- They will send a tenancy reference to your new landlord.
- They will confirm your new landlord is at the same stage in the
process before proceeding. They will confirm in writing our
decision to grant you consent to exchange. They will ask you and
your exchange partner to agree a date to move. Please notify your
landlord of the agreed date.
- They may require 5 working days notice to prepare the
- All landlords involved in the exchange must give their consent
before you can move.
- If you move before you have signed the 'Deed of Assignment' or
without your landlords permission we will ask you to move back. You
could risk losing your home.
Step Seven - You have set a date to move with landlord's
permission, what happens next?
- You will be asked to arrange a time and date you and your
exchange partner(s) can attend your landlords offices to
sign the 'Deed of Assignments.' This appointment is usually
arranged mid week prior to your move at the following weekend. Your
assigned tenancy will commence the following Monday.
- You will be required to provide your original tenancy agreement
and two forms of ID, (please include photo ID).
- If you are in receipt of housing benefit please remember
to advise your local office you are moving as you may be required
to complete a new form/change of circumstances.
- You will be required to discuss all moving arrangements with
your exchange partner.
Once you have signed the' Deed of Assignment' it is legally
binding and you are expected to move on the date as agreed with
House Exchange wishes you success and good luck in your new
home. Please remove yourself from the system to make sure you do
not continue to get contacted from tenants interested in your