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We are currently experiencing a technical issue which has resulted in a loss of access to our phone lines, meaning we are unable to receive or make incoming and outgoing calls.

We are working to resolve this as quickly as possible and will keep you updated.

The House Exchange email channel remains fully operational, so please direct your queries to

Please note: this will not impact the House Exchange website.

We thank you for your ongoing patience in this matter.

Kind Regards,

House Exchange Team

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House Exchange is a joint initiative between Clarion Housing Group and 101Smart Ltd.

Clarion Housing Group Limited is a charitable registered society (Reg No 28038R). Registered with the Regulator for Social Housing (Reg No LH4087) VAT No (675 646 394). Registered office: Level 6, 6 More London Place, Tooley Street, London SE1 2DA.

101 Smart Ltd is a registered limited company in England (Reg No 5294196). Registered office: Unit 15 Beech Avenue, Taverham, Norfolk NR8 6HW.