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What are the benefits of joining?

When you register your details with House Exchange you will be able to advertise your home and search for that ideal home swap. With thousands of users registered already there are plenty of opportunities available to relocate anywhere in the UK. 

By becoming a member you will gain access to all the features available. We have a range of tools designed to help you manage your advert, such as a description editor, unlimited in-house messaging and a to-do list to help you make the most of your account.

The platform proactively matches potential properties which means you will receive notifications as soon as they become available.

You also have access to your account when you're out and about through our iOS and Android app. 

Can anyone join?

All council and housing association tenants who hold a secure, assured tenancy or fixed term have the right to mutual exchange.

If you have an introductory tenancy you do not have the right to mutual exchange, you should check with your Landlord to find out what type of tenancy you have and if you have the right to swap. 

Bear in mind that the place that you want to swap with has to suit your needs. A landlord may not agree to an exchange if this means that you will be overcrowded in your new home or if you will have more bedrooms than needed. 

You may also need to have a clear rent account when you are ready to swap homes. 

Will I have to pay?

Any qualifying social housing tenant can advertise their property on House Exchange.

If your Landlord is a partner with House Exchange our service is free of charge. If not, then there is a small fee to pay. Please check with your landlord for more information.

If you have to pay a subscription fee, you are able to pay directly to access the system using either PayPal or a debit/credit card. Our current fees are as follows: 

  • 3 months - £9.99
  • 6 months - £14.99
  • 12 months - £19.99

I don't have access to the internet?

House Exchange is primarily an online service.

If you don't have access to the internet via your own mobile phone, handheld device, personal notebooks or desktop computer there are other options available.

In order to create and access an account online with House Exchange you can ask a friend or family member to register your details on your behalf. They could help manage your account for you by searching for matches and messaging other residents. 

Once your account has been set up, you can also access your account at the following locations as they may have internet access:

  • At your local library and education centers
  • In Internet cafes and coffee shops
  • At your place of work

It is also worthwhile to see if your landlord is able to support you with the above. 

If your landlord is a partner of House Exchange they have the option of registering you with an offline account which they would manage on your behalf. In this situation, it's important to make sure your landlord has the facilities to do this.

How long is my account active for?

If your landlord is a partner and your access is free, your account will remain active as long as it remains in use or until you close your account.

If you do not log into your account for a period of 6 months it will automatically close. We do this to ensure that the majority of the properties you see on the website are still available for a mutual exchange.

To guarantee that your account remains active please make sure that you log in regularly.

If you pay for your membership 

Your account will remain active for your length of time chosen at registration. 

Not a member yet?

Click here to join House Exchange!

Already a House Exchange member? 

Click here to sign in! 

Please remember: If you complete an exchange or wish to end your membership please remember to close your account.

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House Exchange is a joint initiative between Clarion Housing Group and 101Smart Ltd.

Clarion Housing Group Limited is a charitable registered society (Reg No 28038R). Registered with the Regulator for Social Housing (Reg No LH4087) VAT No (675 646 394). Registered office: Level 6, 6 More London Place, Tooley Street, London SE1 2DA.

101 Smart Ltd is a registered limited company in England (Reg No 5294196). Registered office: Unit 15 Beech Avenue, Taverham, Norfolk NR8 6HW.