AAA Accessibility

We have produced some video tutorials and guides on how to get the most out of House Exchange and the features available to you. 

Click on either the 'video' or 'written guide' to have a look and find out more!  

  

How To Add Property Photos

This quick and easy guide will show you how to add photos to your House Exchange Advert. Remember you can add up to 25 photos! Before uploading photos of your home, make sure to read our page for photo safety on your advert.

             

Adding A Property Description

Any good property advert isn't complete without a property description. This guide will show you how to master House Exchange's description feature!

             

How To Send Messages

Get in touch with other swappers by using our safe and secure messing service.

             

How To Build A Three Way Swap

These guides explain step by step, how to build a simple three-way multi swap.

             

'Who wants my home' feature

You can browse other adverts in areas that you may not have though to look knowing that these swappers are interested in a property like yours.

             

Changing Your Search Criteria

This simple House Exchange guide will show you how to change the area you are looking for. 

             

How To Edit Contact Details

We recognise that everyone's contact details change from time to time for a multitude of reasons. As such, we have created this quick guide that will show you how to change your contact details on House Exchange.

             

How To Update Your Occupancy Details

If the members of your household change, these guides explain how you can update your details.

             

How To Reset Your Password

Forgetting your password can be frustrating, so this guide has been created to support you on using the House Exchange password reset feature so you'll be back into your account in no time!

            

How To Renew Your Subscription

This guide will take you through the process of renewing your membership

If you're not already a member, click here to register and start finding your home swap today!



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House Exchange is a joint initiative between Clarion Housing Group and 101Smart Ltd.

Clarion Housing Group Limited is a charitable registered society (Reg No 28038R). Registered with the Regulator for Social Housing (Reg No LH4087) VAT No (675 646 394). Registered office: Level 6, 6 More London Place, Tooley Street, London SE1 2DA.

101 Smart Ltd is a registered limited company in England (Reg No 5294196). Registered office: Unit 15 Beech Avenue, Taverham, Norfolk NR8 6HW.