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At House Exchange we want you to make the most of our service and find a great swap - create an advert which stands out! 


You can add up to 25 photos to your advert!

  • Take photos during the daytime so your property looks bright. By using as much natural light in your home it will make rooms feel more welcoming and natural
  • Keep rooms clean and tidy where possible
  • Make sure your photos are in focus and taken straight on. Avoid low angles or abstract shots
  • Take a few photos and then choose the best ones for your advert

Remember - if you are concerned in any way about your home being identified then just take photos of the inside or the garden.

Make sure you read the important information available on our page 'Photo safety on your advert'

Update your property description after registration!

  • Use our handy description generator or get creative and write one – make sure to highlight the best features of your home or any recent improvements. Maybe you have just decorated or had a new kitchen fitted?
  • Provide information about the local area. What is near to your home? Transport links, locality of shops, schools, doctors’ surgeries etc. Do you live in a quiet area? Is the location ideal for families and are the neighbours friendly?
  • Other features to consider - do you have a garden or a balcony? Does your building have a lift? Do you have double glazing and central heating? Does your landlord allow pets?
  • Make sure that your weekly rent amount is noted correctly as tenants may have a budget in mind

 'Looking for' feature

  • Use this feature to explain what type of property, location or amenities you are looking for to display on your advert for everyone to see
  • Including this information could increase the amount of swappers getting in touch with you, as they will read that you are potentially a suitable match 
  • Improve your chances of finding that perfect home by reading other adverts that include this detail
  • You can add and update this description from the 'Edit my advert' button once logged into your account

Search like a pro!

  • Start matching by checking your property matches and automatically link up with the homes that suit you best
  • Be realistic about what you are looking for and ensure you read the other tenant’s requirements before messaging them. Consider what you need and the type of home you would qualify for rather than what you would like.
  • If you can’t find a direct swap, the easy to use multi-swap tool can help you build a chain of properties

Be an active swapper!

  • Always message back interested swappers! If you are not interested or have found other matches that suit you better, please remember to let them know and just say a polite “no thank you”.
  • Remember to be flexible. If you find that you don’t have many matches this may be because you’ve restricted your search criteria or made the area too small. If you set up your preferred location within 0.5 miles, it will possibly only show you a few choices within a limited area so extend your search area.
  • Use our House Exchange app to swap on the move!

If you need any help, please get in touch by emailing the team at

Good luck with your search!

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House Exchange is a joint initiative between Clarion Housing Group and 101Smart Ltd.

Clarion Housing Group Limited is a charitable registered society (Reg No 28038R). Registered with the Regulator for Social Housing (Reg No LH4087) VAT No (675 646 394). Registered office: Level 6, 6 More London Place, Tooley Street, London SE1 2DA.

101 Smart Ltd is a registered limited company in England (Reg No 5294196). Registered office: Unit 15 Beech Avenue, Taverham, Norfolk NR8 6HW.